Shipping & Returns

Shipping Policy

 

Thank you for visiting and shopping at CKRC Hobbies / ckrchobbies.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders received by 2 P.M. are processed Same day. Orders received after 2 P.M. Will be processed next business day.  Orders are not shipped or delivered on weekends or holidays.

 

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

 

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

CKRC Hobbies / ckrchobbies.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

CKRC Hobbies / ckrchobbies.com  is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. We will assist you in anyway we can.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

CKRC Hobbies / ckrchobbies.com does ship to certain countries worldwide.  Our order system will direct you if your are ordering from an approved country or not.    There can be a delay in processing orders placed from outside the United States, this delay time will be used to determine the orders validity and to verify proper funding of payment.

 

Returns and Refunds Policy

 

If you are not entirely satisfied with your purchase, we're here to help.

 

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

 

To be eligible for a return, please make sure that:

 

The product was purchased in the last 15 days

The product is in its original packaging

The product isn't used or damaged

 

Products that do not meet these criteria will not be considered for return.

 

Please contact us before you send the product:

 

By phone number: 775-786-7733

By email: info@ckrchobbies.com

 

Send the product with its original packing to:

 

CKRC Hobbies

 2505 B Mill St Reno, NV 89502

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from CKRC Hobbies.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: 775-786-7733

By email: info@ckrchobbies.com